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Respect

www.number10.gov.uk
Information from Number 10 about the Respect drive.

Anti-social behaviour

Direct Gov
www.direct.gov.uk (anti-social behaviour page)
Information on anti-social behaviour including links to other sites outlining interventions for tackling anti-social behaviour and details of how to contact your local anti-social behaviour co-ordinator.

Home Office:
www.homeoffice.gov.uk (anti-social behaviour page)
Links to What is ASB?; Types of ASB; Reporting ASB; Interventions

Ask the police: FAQs 
 www.askthe.police.uk
Answers to questions frequently put to the police for on crime, nuisance anti-social behaviour and all other issues that are not emergencies.


Reporting anti-social behaviour

Reporting anti-social behaviour (Home Office)
www.homeoffice.gov.uk
Are you or is someone you know a victim of anti-social behaviour? This page explains how you should go about tackling the problem and what will be done to deal with the behaviour

Crime

BBC crime
www.bbc.co.uk/crime 
BBC portal for the general public including information on crime, crime prevention, drugs, legal support and jargon busters and support for victims of crime.

Crime reduction advice and support organisations
www.crimereduction.gov.uk
Advice and support organisations for advice and counselling, drugs & alcohol misuse, elderly people, parents & families, property and possessions, vehicles, and victims of crime.

Ask the police: FAQs 
 www.askthe.police.uk
Answers to questions frequently put to the police for on crime, nuisance anti-social behaviour and all other issues that are not emergencies.

Young people

National Youth Agency
www.nya.org.uk/
Funded primarily by the Local Government Association and government departments, the National Youth Agency advances youth work to promote young people's personal and social development, and their voice, influence and place in society. Useful links to other relevant youth sites.

UK Youth
www.ukyouth.org
UK Youth exists to develop and promote innovative non-formal education programmes for and with young people - working with them to develop their potential. Their network supports more than 750,000 young people, 7000 youth groups, clubs and projects and more than 40,000 volunteer and part-time youth workers throughout the UK.

Physical and mental health

Young Minds
 www.youngminds.org.uk
Campaigns about the importance of children's mental health; the importance of recognising when a child is troubled, and providing adequate support for these children before their problems escalate out of control. YoungMinds Parents Information Service, provides information and advice for any adult with concerns about the mental health of a young child or person. Information is also available for young people.

Mind
www.mind.org.uk
Mind campaigns to improve the lives of people with mental health problems, The Mindinfoline (0845 766 0163 charged at local call rates) offers callers confidential help on a range of mental health issues. Mind provides a special legal service to the public, lawyers and mental health workers. It has a network of over 200 local Mind associations in England and Wales offering supported housing, crisis helplines, drop-in centres, counselling, befriending, advocacy, employment and training schemes, and other services.

Rethink
 www.rethink.org
Rethink is a campaigning charity working with people with severe mental illness, their carers, families and friends through a network of mutual support groups around the country. Services include advocacy, carer support, community support, employment and training, helplines, housing and nursing and residential care. Contact the Rethink National Advice Service on 020 8974 6814. (Mon-Fri 10am – 3pm, except Tues and Thurs 10am - 1pm).

Sane
www.sane.org.uk
Sane campaigns to raise awareness and respect for people with mental illness and their families, improve education and training, and secure better services. It undertakes research into the causes of serious mental illnesses and provides information and emotional support to those experiencing mental health problems, their families and carers through SANELINE. Call Saneline on 0845 767 8000 (charged at local rates) any day between 1pm and 11pm.

British Assocation for Counselling and Psychotherapy
www.bacp.co.uk
The British Association for Counselling and Psychotherapy is a professional body for counsellors and psychotherapists. Use their ‘Find a therapist’ section to locate professionals in your area or find out about the different types of therapy. Although other there are other web directories of counsellors.  The BACP is the largest and broadest body within the sector. Through its work BACP ensures that it meets its remit of public protection whilst also developing and informing its members.

Noise nuisance

Noise Concern
www.noiseconcern.org
Noiseconcern.org is a new information tool for the public that is designed to tackle all levels of neighbour noise problems. It provide noise sufferers with advice on how to make initial contact with their neighbour right through to how to take legal action against persistent noise makers. Noise makers can find out how to reduce noise from their activities.

Neighbourhood noise on DEFRA web site 
www.defra.gov.uk
Advice on tackling all forms of neighbour noise from the Department for the Environment and Rural Affairs (DEFRA)

Parenting

Parentline plus
 www.parentlineplus.org.uk
A national charity that works for, and with, parents, offering factsheets, workshops and a counselling service. Parentline plus recognises that parents want to do the best they can for their children, but that sometimes family life can be challenging and difficult. There is after all, no one right way to parent. Call Parentline - 0808 800 2222 (seven days a week, 24 hours a day)

BBC Parenting
www.bbc.co.uk
A comprehensive resource on parenting to help with what is probably the most rewarding thing you will ever do but also the toughest responsibility.

Regional and community anti-social behaviour sites

www.unwelcome.co.uk
Thurrock council’s site for members of the public defines anti-social behaviour and explains their policies and procedures and what response complainants can expect if they reporting anti-social behaviour as council tenants or non-council tenants. The site allows complainants to report on line and keeps the community up-to-date on recent action taken to tackle anti-social behaviour.

Building stronger communities

Crime Concern
www.safer-community.net
A charity that provides information, advice, and support to people in communities tackle crime issues that affect them

BBC Action Network - anti-social behaviour
www.bbc.co.uk
The BBC Action Network can help you change something in your local area, by putting you in touch with people who feel the same way you do so together you can get something done. The network can also provide you with the information and advice you'll need to help you change your local area for the better.


Race, Cohesion and Faith, Department for Communities and Local Government (DCLG)
 www communities.gov.uk
The Race, Cohesion and Faiths Directorate works with other government departments to reduce race and faith inequalities in education, health, housing and the Criminal Justice System, as well as the labour market. Find out more about policy and funding in the Cohesion and Faiths Unit; the Race Equality Unit and the Gypsy and Traveller Unit

Creating better communities
 www.communities.gov.uk
The Department for Communities and Local Government (DCLG), is working to help people and local agencies create cohesive, attractive and economically vibrant communities. Links to government policy areas that support this drive include Safer Communities; Cleaner Safer Greener communities; Community cohesion; Neighbourhood renewal; Civil renewal; Respect and Social exclusion.


Victim and witnesses

Criminal justice system
 www.cjsonline.gov.uk
Understanding the role of witnesses, help and support, and supporting the needs of victims.
Victim Support

www.victimsupport.org.uk
Victim Support is an independent charity, which provides free and confidential support and information to help people cope with the effects of crime.

Home Office: crime and victims
www.homeoffice.gov.uk
Department responsible for reducing and preventing crime and offering help and support to victims of crime. Currently reforming the criminal justice system to put the concerns of victims of crime at the heart of the department's work.


Regional information

Safer Neighbourhood policing teams in London
 www.met.police.uk
The Safer Neighbourhoods programme gives each local area a dedicated team of police which includes a Sergeant, two Constables and three Police Community Support Officers (PCSOs). Find out contacts for your are

Environment

ENCAMS
www.encams.org
Environmental charity campaigning on issues such as graffiti, fly posting, abandoned vehicles and gum dropping. Partly grant funded by the Government Encams is also asked to campaign on or develop ways of tackling problems such as dog fouling, fly-tipping and nuisance noise. View the publications section for practical information on tackling some of these issues.

Local environment quality on DEFRA
 www.defra.gov.uk
This section is all about the quality of your local environment - issues such as litter, abandoned vehicles, fly-tipping and graffiti.

Gate It
 www.gate-it.org.uk
Home Office scheme that was designed to deliver physical environmental improvements to alley ways and other public spaces which had become run-down and acted as targets for anti-social behaviour.

Mediation

Mediation UK
 www.mediation.org.uk
National voluntary organisation dedicated to developing constructive means of resolving conflicts in communities. Information about mediation, including case studies and resources (publications, resources, useful links).

Unite (Mediation)
 www.unite-mediation.org 
A not-for-profit organisation using mediation to resolve disputes between, amongst others, neighbours, communities, young people, victims and offenders.


Social housing and anti-social behaviour


Tenant Participation Advisory Service (TPAS)
 www.tpas.org.uk
TPAS is a national tenant participation organisation in England working to promote tenant empowerment. TPAS offer Information, advice and training on all aspects of involving tenants in their housing management and supportS tenants and community groups to take on a more representative role. Information and resources for tenants.

Housing ombudsman service
 www.ihos.org.uk
Deals with disputes between housing association landlords (or their agents) and tenants in England. The Housing ombudsman will investigate cases of maladministration but the complainant must complete the internal complaints procedure of the landlord or agent before the Ombudsman can intervene.

Local government ombudsman service
 www.lgo.org.uk
The local government ombudsmen investigate complaints of injustice arising from maladministration by local authorities and certain other bodies. The ombudsmen can investigate complaints about how the council has done something but they cannot question what a council has done simply because someone does not agree with it.  A complainant must give the council concerned an opportunity to deal with a complaint against it first.

Housing Mobility and Exchange Services
 www.homes.org.uk
Works with councils and housing associations throughout the UK, helping people move home.